Shipping & Delivery

All orders are carefully prepared and shipped within 1–3 business days.

Domestic deliveries usually arrive within 2–5 business days.

You’ll receive a tracking number via email or SMS once your order has been dispatched.

Returns & Exchanges

You may request a return or exchange within 14 days after receiving your order.

Please note that personalized or made-to-order pieces may not be eligible for return due to hygiene and customization.

For more details, feel free to contact us directly.

FAQ (Frequently Asked Questions)

  • Are your products handmade? → Yes, every piece is fully handcrafted.
  • Does silver tarnish? → Naturally, yes — but it’s easily polished and restored.
  • Do you accept custom orders? → Absolutely, personalized designs are available on request.

Jewelry Care Guide

To keep your silver jewelry shining for years:

  • Avoid contact with chemicals and moisture.
  • Wipe gently with a soft cloth after each use.
  • Store pieces separately in their own boxes or pouches.

Privacy Policy

Your personal information is used only for order processing and will never be shared with third parties.

All customer data is stored securely and handled with confidentiality.

Terms of Use

By using this website, you agree to Silvercim’s sales, privacy, and copyright policies.

All designs, images, and written content are protected under copyright law.

Contact

For questions, custom designs, or collaborations:

📩support@silvercim.com